Shipping Policy
*Important Note: Due to the COVID-19 emergency, postal networks are experiencing international delivery delays, please allow additional time for the delivery of your order.
Orders are dispatched between Monday - Friday 9.30 am - 6.30 pm.
Please allow up to 4 business days from order confirmation to dispatch.
Orders placed on Public Holidays or Weekends will begin their processing on the next business day.
From dispatch, please allow up to 22 working days after your item is dispatched for your order to arrive. Working days do not include Saturday or Sunday.
Once your order has shipped you will receive an email with tracking information.
If you order does not arrive within 22 working days of dispatch, you are entitled to a full or partial refund for any items not delivered within this timeframe.
Please note, we ship to the UK & USA ONLY. Please do not purchase if you live outside of the UK & USA.
(Delivery times vary according to your selected delivery address and the time of day you place your order. Average delivery times are displayed at checkout as an estimate, but please allow the full 22 working days.)
Please ensure that your delivery address and information has been filled out correctly, as un-delivered products due to incorrect delivery information is not our responsibility and unfortunately cannot be re-sent free of charge. Any failed delivery attempts due to incorrect or incomplete delivery information must be re-ordered from our site.